AT&T Global Public Sector is a trusted provider of secure, IP-enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission.
Business Unit (BU) Tee-Up Specific Business Focus (unique to location or contract/customer):
Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.
Introduction/Context:
AT&T has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
Part 4. Description of Job Duties/Responsibilities (use short bullets):
The job duties of the Tier II Network Technician are as follows:
Support the installation and maintenance of the client's Local Area Network(LAN)/Wide Area Network (WAN) devices
Respond to and resolve incident tickets
Implement standard network change requests
Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment)
Coordinate network operations, maintenance, repairs, or upgrades
Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory
Required Clearance
TSSCI CI
Additional Clearance Requirements:
Required Qualifications:
Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a master's and 4 years, bachelor's and 6 years, associate's and 8 years or HS and 10 years. Twelve years of experience that can be a combination of work history and education. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include:
Layer 1 and Layer 2 network experience
Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
Working knowledge of layer 2 switching concepts
Working knowledge of basic routing fundamentals
Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP)
Working knowledge of ServiceNow or similar IT Service Management (ITSM) products
Desired Qualifications
None
Ready to join our team? Apply Today!
Our Tier II Network Technician ND2
earns between $79,300 - $130,000
yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
