Product Manager - Personalization$140K - $160K + benefits3 days onsite per week in San Fernando ValleyThe Product Manager specializing in Personalization and Universal Login will be responsible for overseeing the entire lifecycle of public-facing digital products, with a primary focus on implementing personalized experiences and seamless universal login functionalities. From inception to launch this role involves driving the roadmap of various Digital Operations products, contributing to the vision, and setting the strategic direction. A diverse skill set is required, encompassing market and customer research, product architecture design, UI development, UX development, and supply chain planning.Responsibilities:Develop and implement a digital strategy that prioritizes personalization and universal login features to meet the evolving needs of our customers in the next generation digital experience. Provide oversight for proper integration and ensure the effectiveness of the solution efforts.Demonstrate organization agility and technical proficiency to collaborate across teams, including operations, marketing, and customer service, to enhance the overall customer journey through personalized and universally accessible digital products.Create a vision and strategy, guiding the development and implementation process. Provide ongoing support for the digital product infrastructure, overseeing connected systems and integrations.Translate key roadmap items into phases and assignments, collaborating closely with the Project Manager.Utilize insights from end-users obtained through analytics tools, user surveys, focus groups, and testing tools to iterate on the UI/UX design and enhance the overall user experience.Act as the intermediary between consumers and technical teams, effectively communicating consumer needs and translating them into new product features for design and implementation.Demonstrate a passion for building outstanding digital products that solve both customer and business problems
