• Be an instrumental part in our engagement with Corporate, External Public Affairs, Policy and ESG engagement
• Lead the continual development of our Group-wide communications strategy
• Partner closely with our Executives and senior leaders across all markets
Write your story with Zip
In this unique opportunity as our Director of External Relations and Group Communications, you will oversee and support strategies and activities relating to Corporate, External Public Affairs, Policy and ESG engagement.
Reporting to our Group CEO you will lead and manage a variety of initiatives which will manage our Group narrative and reputation management while ensuring our communications strategy is aligned, integrated and executed in line with local and Group wide business requirements.
You will also manage media engagement and relationships while also supporting regulatory affairs and public policy communications. Central to this role will be a proven ability to work proactively demonstrating creativity and initiative, with skills in impactful communications across internal and external colleagues and stakeholders.
What You Will Do
• Lead the development and delivery of the Group's strategy to continually enhance our company reputation
• Partner with executive leaders on shaping organisation-wide communications strategy and its execution across ANZ and US stakeholders
• Lead our communication plan and execution including for ASX-related announcements, financial calendar events, regulatory developments, initiatives and PR activity
• Lead the continual development of a Group-wide communications to ensure Zip's position and points of difference are well understood by key stakeholders
• Partner with the Investor Relations team on our communications and stakeholder strategy to support Zip's ESG plan and initiatives
• Proactively build and maintain relationships with key media groups including being a spokesperson as required
• Support leaders with external communications and speaking requirements to a variety of stakeholders as required
What You’ll Bring To The Team
• Bachelor's degree in Public Relations, Communications, Marketing, or a related field. Advanced degree preferred.
• 13+ years of experience in external relations, public affairs, or corporate communications - ASX listed experience expected.
• Proven track record of developing and implementing highly successful communication strategies.
• Exceptional leadership and team management / collaboration skills.
• Outstanding written and verbal communication skills - including being hands on and comfortable working at pace
• Highly developed interpersonal, and communication skills to persuade, influence and respond to a range of stakeholders.
• Expertise in navigating complex and dynamic environments.
• Experience in crisis management and strategic issue advocacy.
• Demonstrated success in building and maintaining collaborative relationships with diverse stakeholders
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
What You’ll Get In Return
Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make things happen quickly.
We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, surrounded by smart, friendly people and leaders that have your back.
We think these are just some of the best things about being a Zipster. We will also offer you:
• Funding and up to 2 days leave for your professional development
• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
• 2 days paid volunteering leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU)
• Share incentive programs to give you skin in the game
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney)
Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.
And finally…get to know us
Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
Operating in two core markets - Australia and New Zealand (ANZ) and the Americas, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.
We are a proud 2024 Circle Back initiative employer and will respond to every applicant
