About The Job
EBC Group, a globally recognized financial services provider, is seeking a talented PR & Communication Manager to join our dynamic team. As the PR & Communication Manager, you will play a crucial role in shaping our brand image and managing external communications across various channels. You will be responsible for developing and executing strategic PR campaigns, building relationships with key media outlets and stakeholders, and ensuring consistent messaging and brand alignment. This is an exciting opportunity for a skilled PR professional to make a significant impact in a fast-paced and innovative industry.
Job Summary: We are seeking an experienced and strategic Salesforce Product Manager to lead the development and enhancement of our Salesforce platform. The ideal candidate will have a strong background in Salesforce administration, configuration, and customization, along with a deep understanding of business processes. The Salesforce Product Manager will collaborate with cross-functional teams to gather requirements, prioritize enhancements, and ensure the Salesforce platform aligns with organizational objectives.
Salesforce Configuration And Customization
• Administer and configure Salesforce to meet business requirements.
• Customize and optimize Salesforce features to enhance user experience and efficiency.
• Implement and manage Salesforce integrations with other systems
Requirements Gathering And Analysis
• Collaborate with stakeholders to gather and understand business requirements.
• Analyze and document functional and technical specifications for Salesforce enhancements.
Product Roadmap And Strategy
• Develop and maintain the Salesforce product roadmap.
• Define and execute the strategic vision for Salesforce to align with organizational goals.
Cross-functional Collaboration
• Work closely with Sales, Marketing, Customer Support, and IT teams to ensure Salesforce meets departmental needs.
• Collaborate with developers and administrators to implement solutions.
User Training And Support
• Provide training to users on Salesforce features and best practices.
• Act as a point of contact for user support, addressing issues and ensuring optimal system usage.
Release Management
• Manage Salesforce releases, ensuring smooth deployment and communication.
• Stay informed about Salesforce updates and assess their impact on the organization.
Data Management And Security
• Oversee data quality and integrity within Salesforce.
• Implement and enforce security policies and access controls.
Reporting And Analytics
• Develop and maintain reports and dashboards to provide insights into Salesforce data.
• Leverage Salesforce Analytics for data-driven decision-making.
Qualifications
• Bachelor's degree in Computer Science, Business, or related field.
• Proven experience as a Salesforce Administrator or Product Manager with at least 3-5 years.
• Salesforce certification(s) are highly desirable.
• Strong understanding of Salesforce capabilities, best practices, and limitations.
• Excellent communication and interpersonal skills.
• Great command in Mandarin and English to interact with Chinese speaking clients.
• Ability to lead and collaborate with cross-functional teams.
• Analytical mindset with a focus on problem-solving.
If you meet the above qualifications and are passionate about driving Salesforce innovation within a dynamic organization, we invite you to apply for the Salesforce Product Manager position
