In this role you willmanage a portfolio of players who demand the very best experience and customer care.
Key responsibilities will include:
• Strategically service a portfolio of approx. 150 valued players.
• Take responsibility for increasing your product and brand knowledge. Proactively communicate new features and products to the relevant players in your portfolio, act on opportunities to educate customers on features and products to increase value.
• Demonstrate the ability to articulate and understand the headlines, KPIs and key activities which drive the performance of your portfolio.
What you will bring to the role:
• Demonstrated effectiveness at sustaining high value level relationships.
• 2-3 years experience hitting productivity targets.
• Demonstrated proficiency using various software and technology platforms, including CRM database management experience.
• Ability to understand the implications of actions and make recommendations for solutions.
About VGW
VGW has been disrupting the online gaming world since 2010 and we're only getting started. We've assembled an incredibly talented global team who bring their passion, energy and expertise to build games that people love.
At VGW, we have a modern approach to getting work done and a focus on creating an environment where amazing people can do amazing work. That means giving you the flexibility you need, providing spaces that will keep you comfortable and finding opportunities for you to keep learning and growing.
If you want to join a team that does things differently apply today and we look forward to seeing what you can bring to our team.
Why VGW?
We are on a huge mission to become the biggest gaming company in the world. As we grow to meet this goal, we need talented people rich in diversity to propel us forward. We truly believe the right mix of diversity and authenticity will be our winning hand.
We are committed to creating a diverse, engaging and inclusive culture for our people to shine, with a workplace that honours your experiences, perspectives, unique identity and passions. For those reasons, we encourage you to browse our employment opportunities and apply today.
VGW Canada Inc. is committed to building an equitable, diverse, and inclusive workplace. By learning from each other's differences, we gain strength through our people and our perspectives. VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required. We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted.
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