The Metrolinx Payments division, which is responsible for the PRESTO fare payment system, is seeking a Manager, Validation Service & QA responsible for the overall quality and performance of any additions, modifications or enhancements to the PRESTO system. This role sets standards; develops and executes the Quality Control (QC) strategy and plan; and oversees all aspects of systems performance, testing and acceptance in support of implementation of the PRESTO system.
What will I be doing?
• Manages and monitors system testing, including the management of the testing teams, to ensure that testing is on time and within budget, including:
• Planning, implementing, and monitoring systems testing for all projects and new initiatives, including integration, user acceptance, performance and operational readiness testing
• Planning and managing testing environments, systems, tools and infrastructure to ensure test activities are performed in a timely and efficient manner while ensuring quality standards are met
• Preparing the testing portion of project plans to identify the work breakdown structure, required resources, and budget to be incorporated into project or other delivery plans
• Monitors to ensure strict adherence to approved and specified testing standards, guidelines, and methodologies so all releases meet necessary quality standards
• Provides advice and guidance as necessary on other quality assurance or test activities, such as field testing or client pilot testing
• Manages and plans the standards, processes and procedures to be followed by all project teams in accepting and testing systems, products, and deliverables
• Monitors and tracks testing progress, providing regular project status and financial reporting
• Provides coaching, guidance, and direction to staff to advance their professional development and ensure appropriate skill set
• Devises and implements plans for continuous improvement of quality assurance and test activities, such as adoption of test automation methodologies and tools
• Manages the investigation, consultation, planning and adoption of practices to advance the maturity of quality assurance within the Payments division, based on industry standards and best practices
What skills & qualifications do I need?
• Minimum eight (8) years' experience in Quality Control (QC) strategy, including developing integrated testing plans, and leading a team of professionals
• Completion of a degree in a related discipline, an advanced / specialist technical certification -- or a combination of education, training and experience deemed equivalent
• Developing and managing Quality Control strategies, plans, tools and related standards and processes
• Overseeing all aspects of system performance, testing and acceptance in support of system implementation
• Implementation project coordination, tracking project progress and financial reporting
• Oral/written and presentation communication skills to identify and communicate migration defects and develop related solutions
• Leadership to manage and guide
Don't Meet Every Requirement?
If you're excited about working with Metrolinx but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email
hr.recruitment@metrolinx.com
.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the
policy
before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
we are an equitable and inclusive employer.
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