Title: Customer Service Representative
Location: Brea CA 92821
Duration: 12 Months Contract
Payrate: $21.82/hr on W2 (without benefits)
Important:
• Must have Data Entry Experience with order box.
• The candidate will be entering approx 80 orders in a day
• Onsite 5 days a week role. (7:30 am to 4:00 PM) can be a little flexible with the timing.
• Purchase Order experience is helpful
• Need to check bill and shipping details
• Not looking for a call center role
• The contract is for 12 months with a possible extension.
• There will be 3 rounds of interviews: 1st with Laura (HM), 2nd with the team lead, and 3rd with the HR.
Description:
Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Position Requirements: Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook. Basic math skills and statistical knowledge. Proficient at keyboard entry; prior experience entering orders while on the phone a plus; multitasking and problem solving. Enjoys working with people. One to three years customer service experience required. High school graduate required. Associates degree preferred. Primary language English. Little to no travel required. Personal Trait Profile: Must be self-motivating with a positive outlook and focus on quality work. Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development. Exhibits a need to succeed by setting personal goals to outperform company metrics. Able to maintain a positive attitude and work constructively in a team environment. Able to handle multiple tasks and key deliverables while performing under time constraints. Excellent time management and organizational skills
Neha Dubey
US Pharma Recruiter
Net2Source Inc.
Global HQ Address –270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Cell: (201) 620-2684
Email: Dubey.Neha@net2source.com
LinkedIn: https://www.linkedin.com/in/-neha-dubey
