This position is hybrid; however, you must reside within driving distance of our offices in Los Angeles or Costa Mesa, CA to attend meetings and team collaboration.
As a UI UX Designer, you’ll need curiosity, data-driven thinking, and attention to detail for our self-service experience. There are also exciting chances ahead to design for the whole member journey across retail, web, and mobile.
An ideal candidate would have extensive experience in designing complex user flows with varying levels of business requirements in both web and mobile. Having any experience with insurance-based products would serve you well.
What You'll Do
• Collaborate with team members to identify product opportunities.
• Participate in working sessions with cross-functional teams.
• Drive results and insights using A/B Testing.
• Design concept flows, interactive prototypes, and create testing plans for validation.
• Communicate and present research, insights, and concepts to stakeholders.
• Promote UX design efforts, mindset, and methods through presentation and communication.
• Design and facilitate workshops to scope an initiative, identify an opportunity, or generate potential solutions.
• Work with Insurance Product Manager to define vision and strategy.
• Partner with team members in user experience to promote best practices for the user experience program.
• Develop Information Architecture (IA) and a cohesive design strategy.
• QA with engineering teams
What You'll Need
• Experience delivering successful work for entire product areas for web, mobile and/or software applications.
• Experience using data to influence UX design (ex. Adobe Analytics, A/B testing, and heat mapping).
• Has a great eye in visual design, colors, layout, and overall flow.
• Any experience using Adobe Target for A/B and/or Personalization is a plus.
• Experience constructing wireframes and interactive prototypes (ex. Sketch or Adobe Creative Suite)
• Experience conducting user research and usability testing preferred.
• Experience in requirements discovery, solution conceptualization, cross-functional collaboration, prioritization, influencing decision-making, and user advocacy in an enterprise environment.
• Proven ability to work cross-team and synthesize feedback and input from stakeholders.
• A portfolio (or samples) of work experience collaborating with business stakeholders and cross-functional teams to convey defined experiences, examples of process, and projects.
• 1
The starting pay range for this position is:
$94,900.00 - $126,500.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
