As a key member of the Customer Success Insights team, the Manager, Data Analytics Engineering delivers the build of advanced analytics assets (multi-touch attribution). The purpose of the role is CSI with data and analytics assets for end-to-end insights (across channels, across touchpoints, powering insights and reporting)
The Manager, Data Analytics Engineering will be responsible for building and developing advanced analytics assets, e.g. Multi-touch Attribution (MTA), aligned to AOP objectives and business strategy.
You will work with stakeholders across the entire business, in both Agile and non-Agile environments, to drive required advanced analytics assets. This will involve interactions with stakeholders at SLT level.
You will train, coach & mentor peers and aspiring Analytics Engineers to help build a pipeline of emerging talent and raise the levels of capability within the team to meet the desired standard.
About you
• Tertiary qualifications in a quantitative field (e.g., Data Engineering, Data Science) or equivalent practical experience
• SQL certifications
• Python, Java, C++ certifications
• Minimum 5 years of demonstrated exposure to a variety of data related roles within an organisation
• Experience in data environment
• Working with cloud-based data solutions
• Telecommunications, technology, or Financial Services experience
• Internal or external consulting experience preferred
• Experience in complex stakeholder management to align across around a common set of goals and influence business outcomes
• Experience working with relational databases and data lakes, with an emphasis on data warehousing, performance tuning, and analytics use cases
• Demonstrated ability in advanced SQL, particularly in modelling and querying optimisations
• 3+ years of hands-on experience with ETL/data pipeline development experience
• Excellent planning and organisational skills
• Experience working with modern engineering practices (git, tests)
• Previous Database administrator experience
• Proven analytical skills developed from experience in similar roles
• Experience in advanced analytics
So, Why Optus?
Our vision is to be Australia's most loved everyday brand with lasting customer relationships. By creating unique customer connections, being digital everywhere and delivered by our amazing people.
Every role at Optus helps us to achieve our vision. We believe in the value of an inclusive and diverse workforce for our people to build stronger connections within our teams, with our customers and fuel innovation.
We're a highly collaborative workplace, and offer a range of perks such as:
• Discounts to Optus products and services, and to over 400 retailers Australia wide
• Ongoing training, mentoring and development opportunities
• Hybrid ways of working
• Competitive salary (expand upon STI, Comms etc.) (OPTIONAL)
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office (Admin/SYD ONLY)
It starts with Yes!
To find out more about our culture at Optus, go behind the scenes with our people by searching #OptusLife on LinkedIn.
Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.
As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. We have a COVID-19 Vaccination Policy and also require vaccination to enter our workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.
About the company
Singapore Telecommunications Limited is a Singaporean multinational telecommunications conglomerate and one of the four major telcos operating in the country.
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