As a global leader in the casual gaming industry, we are excited to open our new office in Singapore. Our brand is synonymous with engaging, accessible games enjoyed worldwide. Our expansion into Singapore aligns with our ongoing commitment to delivering quality and innovation in the gaming world.
We are seeking an enthusiastic Community and Customer Support Specialist, and your responsibilities will include:
• Managing and engaging with online gaming communities.
• Providing customer support and addressing game-related queries and feedback.
• Fostering a positive environment for players through various communication channels.
• Keeping informed about community management trends in the gaming industry.
Qualifications:
• Experience in community management or customer support, preferably in the gaming industry.
• Strong understanding of online communities and social media platforms.
• Fluent in English and basic proficiency in Mandarin to liaise with counterparts in the China office.
• Excellent communication and interpersonal skills.
• Bachelor's degree in Communication, Public Relations, or a related field.
Benefits:
• Competitive salary and comprehensive benefits package.
• An opportunity to engage with diverse and passionate gaming communities.
• A dynamic and creative work environment.
• Career growth and development opportunities in a global company.
• A supportive and collaborative team atmosphere.
Application Process:
Interested candidates should submit a resume and a cover letter detailing your experience in community management or customer support. Share your passion for gaming and community engagement in your application
