Position: Test Program Manager (Digital)
• * Responsibilities**:
- Overall accountable and responsible for delivery of testing services across the Digital Program.
- Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.
- Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers artefacts for the testing service delivery.
- Coordinates with the Test Governance team to ensure adoption of testing methods, standards, and tools, and to coordinate any health checks or audits.
- Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.
- Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
- Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
- Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.
• * Job
Requirements *
• - Bachelor’s Degree in computer engineering or related field.
- Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organisations preferably in the area of Banking and Finance and
• * at least 5 years’ senior manager experience in testing **.
- Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
- Proven, successful track record of managing shared IT service development and/ or IT Testing Services.
- Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
- Strong domain knowledge on Digital Program. Experience in managing testing on Digital platforms **(Mobile and Internet Banking - Retail/ Corporate)
• * will be an advantage.
- Strong attention to details, excellent analytical and problem solving skills.
- Experience in various testing tool suites like
• * HP UFT/QTP, Load runner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA
• * etc.
- Testing or quality certifications, PMP certifications, and
• * Test Maturity Model integration **(TMMi) Framework awareness will be preferred.
EA License: 07C3635 | EA Registration R1877874
