IT Analyst

Chicago 23 months agoFull-time External
Negotiable
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Louis, Tempe and Mississauga provide support and expertise to help U.The Headquarters Network Services team is responsible for the delivery of highly available and high performing DDI, load balancing, and routing and switching services, for Edward Jones' data center and cloud environments. This includes operations and maintenance activities, as well as research, design, and implementation of new solutions. The position's work schedule is typically 8-5pm local time, Monday-Friday. Fulfill requests from Firm application and compute teams for network services such as load balancing, DNS/DHCP, and network port assignments. This will require work outside the 8-5pm, Monday-Friday time. Perform hardware and software upgrades to insure the reliability of Firm DDI systems, routers, switches, and load balancers. This will require work outside the 8-5pm, Monday-Friday, time. Respond quickly to network issues and outages, determine the root cause of the problem, and restore network functionality. This will require work outside the 8-5pm, Monday-Friday, time. Assist/advise customers with interfacing their systems to network services. This will require work outside the 8-5pm, Monday-Friday, time. Perform on-call duties 4-6 times per year where you'll respond to network outages 24 hours a day for seven consecutive days. A bachelor's degree in Information technology preferred, or equivalent work experience Minimum 5 years of experience working with enterprise network solutions (HW and SW defined networks, routing, switching, application load balancing, DDI, network management platforms, and packet analysis) Experience with Cloud IaaS with MS Azure Experience with Cisco Nexus 9K platforms Experience with f5 LTM and GTM platforms Experience with VMware NSX and Avi preferred. Experience with investigating complex network related issues Ability to multi-task and participate in large, complex, and concurrent projects • *Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate