Duties And Responsibilities
• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
• Monitor and maintain proper inventory of hardware and software licenses
• Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time
Personality And Competencies/Skills
• Meticulous and organised
• Able to multi task and able to work under pressure in a fast-paced environment
• Team player, able to work independently with minimal supervision
• Good communication and interpersonal skills
Experience And Qualifications
• Diploma/Degree in IT or related field
• Minimum 2 years of working experience as an IT personnel or related industry
