Login/SignupEmployerEN

Principal Technical Program Manager, Network Observability

London 23 months ago Remote Full-time External
Negotiable
Jobleads-UK

Jobleads-UK

Principal Technical Program Manager, Network Observability - Job ID: 2504306 | Skip to main content Principal Technical Program Manager, Network Observability Job ID: 2504306 | Amazon Development Centre Ireland Limited Apply now DESCRIPTION AWS operates one of the world's largest and most highly available networks which continues to grow rapidly in both size and complexity in response to customer demand. Many AWS customers run mission critical workloads that depend on our networks to be always on. Network Availability Engineering (NAE) is responsible for preventing, predicting, detecting and remediating impairments across our network, both physical and logical, before they cause impact to our customers. We own the software systems that consume trillions of telemetry datapoints per day from the millions of network devices, use various big-data techniques including ML/AI to turn the telemetry into actionable notifications when things go bad, and package them into our event management system for automated mitigation and remediation. For the less than 2% of detected issues that we haven't yet automated, we provide a suite of expert diagnostic tools that enable our human operators to quickly determine next steps. Our vision is that any failure in the network is pre-emptively remediated before it can cause customer impact by systems that require no human intervention. We are seeking a Principal TPM to lead our ambitious program of network availability and performance improvements, with a key focus on delivering architectural improvements that will drive significant speed and cost improvements in telemetry collection and processing. As a Principal TPM, you will own delivery of the program outcomes of improvements to availability. You will dive deep into all the dependent systems including those of our internal partners across multiple organizations throughout AWS and build a plan of coordinated changes. You will use your technical expertise and deep knowledge of public AWS services to help your partners identify and design technical solutions for outsized opportunities, use your extensive experience of influencing to advocate for their prioritization and then own managing their delivery regardless of where those teams are located. You will create scalable mechanisms for high quality reporting of your program progress to senior leadership across AWS in addition to the necessary mechanisms to support and facilitate each partner achieving their goal in terms of improved speed of alarming and cost savings. As a member of the NAE leadership team, you will contribute to organizational strategy, including engineering best-practices, team health, and strategic planning, as well as participate in hiring and developing the best technical program managers, managers, and engineers to accomplish the organisation's goals and mission. The relationships you build with peers will help ensure the group is using the right AWS services and methodologies for the company's scale, while recognising the unique requirements of networking problem space. If this sounds interesting to you, talk to us! Key job responsibilities - You are interested in being part of a high-performing, fast moving team with global responsibility for the Network Observability software depended on by all of Amazon's businesses and customers. - Solving complex problems at scale excites you. - You do not implement specs from analysts and architects - you talk to your customers and design and deliver scalable, cost-effective solutions to their problems. You foster collaboration with partners and help them achieve their goals. You automate and innovate. - You do not push just one technology agenda - you evaluate trade-offs and ensure design choices align with future scale. - You Mentor other TPMs and builders, and participate in performance review discussions. We are open to hiring candidates to work out of one of the following locations: Dublin, D, IRL BASIC QUALIFICATIONS - 10+ years of technical product or program management experience - Experience working directly with engineering teams - Experience in software development - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in architectural design or system design independent of an architect - Experience owning/driving roadmap strategy and definition - Bachelor's degree in Computer Science or equivalent related field, or relevant work experience. PREFERRED QUALIFICATIONS - Experience in hands-on work managing complex technology projects - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489). Job details • * IRL, D, Dublin • Project/Program/Product Management--Technical Related jobs • Principal Product Manager - Technical, People Experience Foundation Location: IRL, D, Dublin Posted: October 18, 2023 (Updated 1 day ago) • Sr. Technical Program Manager - Emerging Risks, Trust & Safety Location: IRL, D, Dublin Posted: December 1, 2023 (Updated 1 day ago) • Data Center Electrical/Mechanical Project Manager Location: IRL, D, Dublin Posted: October 11, 2023 (Updated 10 days ago) • Network Development Engineer , DCNE Location: IRL, D, Dublin Posted: November 9, 2023 (Updated 10 days ago) • Principal Product Manager Tech, People Experience Foundation Location: IRL, Dublin Posted: October 24, 2023 (Updated 12 days ago) Share this job Important FAQs for current Government employees Before proceeding, please review the following FAQs#faqs-for-us-government-employees JOIN US ON Find Careers • Job Categories • Teams • Locations • US and EU Military recruiting • Warehouse and Hourly Jobs Working At Amazon • Culture • Benefits • Amazon Newsletter • Diversity at Amazon • Our leadership principles Help • FAQ • Interview tips • Review application status • Disability accommodations • EU background checks English Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Privacy and Data Impressum Cookies © 1996-2023, , Inc. or its affiliates #J-18808-Ljbffr