Curai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.
Our corporate office is located in San Francisco.
The Role
We are looking for a hungry and experienced IT Manager to join our team. This role will report into our engineering organization and be responsible for all things information technology-related at Curai. This includes employee onboarding and off-boarding, device inventory management, IAM design and administration, access control, vendor management, and IT support for our distributed workforce, as well as our Bay Area office.
Who You Are
None of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. You…
• Have a strong orientation to Curai’s mission to make high-quality healthcare accessible to all
• Have worked remotely before, or have a strong feeling that you'd work well with a remote team, spread across multiple time zones
• Are excited to try things out to validate new features, and move on if they no longer solve a problem
• Are able to work effectively with others
• Are excited about getting on the speeding train that is a growing startup!
What You'll Do
• Administer the IT components of our HRIS (Rippling)
• Ensure that employees are onboarded and off-boarded correctly
• Manage Curai’s device inventory
• Build a scalable system to handle laptop procurement, provisioning, distribution, servicing, and retirement
• Develop and maintain laptop and mobile security procedures and systems to prevent threats
• Design and implement an identity and access management (IAM) system
• Provision and de-provision accounts across our first and third-party tools
• Handle privilege escalation requests for our tools
• Administer single sign-on (SSO) and universal login / universal directory management
• Facilitate role-and-group-based administration across our tools
• Assist the security team in performing / automating audits, security assessments, and quarterly access reviews
• Maintain security controls over tools shared across multiple entities, such as Google Drive, and Slack
• Perform vendor management duties (inventory, licensing, renewals, and compliance)
• Supply technical support, and design and implement a system that provides accessible and timely support
• Support data backup, retrieval, and recovery procedures
• Provide IT support for our office (primarily supporting our internet / Wi-Fi setup and our conference room A/V tech)
What You’ll Need
• 3+ years of experience in a similar role
• Hands-on experience in administering core systems like HRIS providers (Rippling), productivity suites (Google Workspace), and collaboration tools (Slack, Notion)
• Familiarity with compliance frameworks like HIPAA and SOC-2, as well as the implications of those frameworks on IT systems
• Hands-on experience in designing, implementing, and administering IAM systems like Okta and OneLogin
• Practical experience in designing, implementing, and administering device procurement, provisioning, shipping, and retirement systems
• Extensive experience in providing, and running teams that provide, remote technical support
• Extensive experience with IT systems, networks, and related technologies
• Solid knowledge of best practices in IT administration and system security
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to work and thrive in a fast-paced, diverse, and multidisciplinary work environment
What We Offer
• Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance
• Pay: Competitive compensation and stock
• Wellness: Unlimited PTO, flexible working hours and remote working options
• Benefits: Excellent medical, dental, vision, flex spending plans, and and paid parental leave
• Financial: 401k plan with employer matching
The annual base salary range for this position is between $120,000 and $150,000 annually. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.
Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, and practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.
At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates, who embody our core values, and appreciate our transparent approach
