Headquartered in Hong Kong, Neo Derm Group Limited (Neo Derm) is the leading medical aesthetic enterprise operating over 28 medical beauty centres and 8 concept stores in prime business locations across Hong Kong and China.
Since its inception in 1997, Neo Derm has always been an innovative pioneer in the industry to create endless possibilities for women’s beauty. Riding the waves of Big Data, the Group has proactively adopt flexible business strategies and step up efforts in developing comprehensive systems and applications to explore numerous opportunities for sustainable business growth.
To cope with our rapid expansion, we are seeking high caliber professional to join us. For more information, please visit our recruitment site athttp://career.neoderm.com.hk/ .
Would you like to excel at your career?
Responsibilities
We are now looking for high calibre individuals wishing to become part of our Customer Services team to provide all-round administration and customer services support. Qualifications summarized as follows:
• Perform daily customer services support duties
• Provide all-round administration support
• Able to handle customer complaints following a pre-set protocol
• Perform telemarketing to keep customers ABREAST of promotions, offers and privileges
• Coordinate with internal and external parties for business related issues
• Perform other ad-hoc duties as assigned
Skills And Qualifications
• Higher Diploma or above
• At least 1 year experience in customer services or related field
• Excellent communication, problem-solving and prioritizing skills
• A team player with detail mind
• Able to work independently under pressure
• Microsoft Office (especially Excel and PowerPoint)
• Immediately available is highly preferred
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