JOB TITLE MEDICAL ADMINISTRATIVE ASSISTANT I
Job Posting #: 927512
Union: Non-Union
Site: TORONTO WESTERN HOSPITAL
Department: SCHROEDER ARTHRITIS INSTITUTE - DIVISION OF ORTHOPAEDICS
Reports to: CLINIC MANAGER/PHYSICIAN
Hours: 20 hours per week
Wage range: $21.81 - $27.76 hourly - To commensurate with experience and consistent with UHN compensation policy
Status: Permanent part-time
Shifts: Various
Posted Date: December 21, 2023
Closing Date: Until Filled
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
The Schroeder Arthritis Institute is the largest multidisciplinary arthritis hub in Canada, integrating medical, surgical and basic science aspects of Hand, Orthopedics, Osteoporosis and Rheumatology with the goal of making a global impact in discovery, learning and patient care. The Orthopaedics Program within the Schroeder Arthritis Institute is a leader in developing and implementing innovative models of care. We are advancing integrated Arthritis Care for the future to improve patient and essential care partner experience and outcomes throughout their care journey
Position
The Medical Administrative Assistant I utilizes knowledge of medical terminology and exercises judgment or decision-making to provide secretarial and clerical services, in support of professional/medical personnel, including: providing word processing/typing services for assigned personnel; performing reception responsibilities; maintaining written and/or electronic calendar/schedules; administering and monitoring billing procedures and budgeting records; providing support with small and/or informal meetings/events; maintaining and modifying confidential medical electronic/paper filing/retrieval methods, systems, and/or formats; providing functional supervision to lower classified clerical position(s); ensuring the efficient operation of the office; performing other related clerical activities; performing cross-functional responsibilities, as assigned; performing other duties consistent with the job classification, as required.
Qualifications
• Completion of Grade XII or recognized equivalent
• Completion of recognized medical office administration program at the diploma level or equivalent
• Completion of a medical terminology course
• Minimum 2 years related medical administrative support experience
• Previous on-the-job computer/word-processing, database and spreadsheet software experience, in a Microsoft Office Environment
• Previous knowledge and experience with EPIC preferred
• Understanding of OHIP billing
• Strong command of medical terminology
• Strong interpersonal and customer service skills
• Exceptional organization and time management skills
• Strong verbal and written communication skills
• Ability to work well under pressure
• Ability to use good judgment and clinical reasoning in assessing difficult situations
• Ability to work independently and as a team player
• Experience working in a health care environment preferred
• Experience working in a teaching hospital environment preferred
• Knowledge of general office practices, procedures and standards
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted