Millennium Technology Services (MTS) is an international provider of world-class business solutions and IT services to the top business corporations mainly in North and East Asia. MTS is headquartered in the Singapore. It provides services to 70+ Fortune 500 clients across Information Technologies and Industries through a network of regional and local subsidiaries, which are located in:
• Singapore (Global HQ), Singapore
• USA, Silicon Valley
• China (Shanghai, Beijing, Dalian, Wuhan, Chengdu, Guangzhou and Shenzhen)
• Hong Kong & Macau
• Japan & South Korea
• Thailand, Philippines, Indonesia
• Malaysia and South East Asia
• India (Bangalore and Delhi)
• Europe (MTS + partners)
• Middle East (MTS + partners)
• ANZ (MTS + partners)
• Russia, Moscow (MTS + partner)
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
• Primary person to drive account growth in assigned client base and industry segment
• Monitor, plan and fulfil sales pipelines through close customer engagements
• Prepare reports on account and sales status
• Monitor and improve account cashflow and margin across time
• Maintain and deepen existing customer relationships
• Developing new business through pre-existing clients or new clients
• Understanding customers’ specific business needs and applying product knowledge to meet those needs
• Providing support to customers, offering clear advice and solutions wherever possible
• Ensuring quality of service by understanding client's need so as to customize and propose an IT service catering to their needs
Qualifications
• 3 - 5 years account management or sales experienceon on IT Infrastructure such as networking, Unified Communications/ Contact Centres, storage or IT resourcing
• Ability to multi-task and manage multiple portfolio
• Strong verbal and written communications in English as a primary language
• Good presentation skills and confident to present in front of a meeting audience
• Self-driven, motivated, and proactive
• Positive and able to handle instructions with ambiguity
• Possesses a Diploma or Degree in Business, Information System, Engineering or equivalent
• Familiar with cutting edge technology
• Strong critical thinking and decision-making skills
• Fluently speaking in Chinese and English
