ICT Support Engineer

Sydney 23 months agoFull-time External
385.1k - 481.4k
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. For more information, please visit www.ltimindtree.com Job summary Database Support Engineer with good hands on experiece in Azure SQL, ETL tools Proficiencies in the support model / processes to run operations smoothly. Understand Database & support to meet business requirement for wider enterprise-level superannuation applications. About the role Providing database support to the end customer. Logging and processing production incidents Talking to business stake holders and users to determine the nature of problem they encounter Managing code migration across environments to ensure continued and synchronized functionality Create adhoc reports as per business needs Documenting processes and monitoring database performance metrics. Assisting in troubleshooting, diagnosing, testing and resolving technical issues related to any etl load and reporting. Adhering to change management process and update runsheet/rollback plans Assisting in production support issues and conduct root cause analysis Optimization and performance tuning of the implementations. Troubleshooting the incidents with shorter span of time and provide data fix for it. Ensure the business continuity without any hurdles. Performing existing architecture reviews and assessments, and recommend efficient & long term solution Managing customer expectations, leveraging technical experience and knowledge of industry roadmaps. Skills and experience Experience in SSIS, SSRS, Oracle, PL SLQL, SQL T-SQL, Control-M, ADF & Azure SQL Database Good Knowledge in Source control tools like TFS, SVN, Autosys, Git and Azure Repos Hands on experience in SQL server agent & job activity monitor Having good experience in SSIS & SSRS deploying models Working knowledge on performance optimisation and used SQL profiler and query execution plan Ability to keep up with innovation in database design. Have worked on Database migration support including migration of SSIS and SSRS. Ability to manage code migration, document configuration changes, and monitor performance. Ability to quickly establish good working relationship with clients Have implemented Six sigma in one project Able to identify & handle any security issues & proactively solving Ability to effectively communicate with Business stake holders, system users and technical team members on any kind of environmental/development/business issues. Strong knowledge on Software development process life cycle especially Agile methodology. Product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable Domain knowledge on Share Registry systems. Soft skills: Good communication, analytical and presentation skills, problem solving skills and learning attitude. Good skill on converting business requirements into technical solutions. Strong trouble-shooting skills in analysing production support issues and providing resolutions / work-arounds. Good mentorship qualities to help the team in delivery. Able to contribute individually along with team lead experience/reporting to management LTIMindtree Minds Enjoy - • Family Friendly and Flexible working arrangements - work here there or anywhere > • Working on innovative project transformation works > • Personal development to enhance your career > • Rewarding curiosity and collaboration > LTIMindtree minds are distinguished by their superior talent and mental agility marked by extreme ownership of transformative technologies in the digital age. BIO - https://vimeo.com/770620919