Director, Technical Program Manager - Generative AI Systems

Chicago 23 months agoFull-time External
1.6m - 1.9m
Company Description Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Capital One Job Description Director, Technical Program Manager - Generative AI SystemsAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.We’re a bank but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the team: In this role, you will bring together product, tech, and lines of business to execute our business strategies leveraging Generative AI. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross-organization collaboration, progress, and technical requirements for our Generative AI platforms. This will require a strong technical background, solid system architecture skills, and effective communication across the lines of business to deliver.In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Directors have:- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life-cycle- Exceptional communication and collaboration skills- Excellent problem-solving and influencing skills- A quantitative approach to problem-solving and a collaborative implementer of holistic solutions; a systems thinker - Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives- Deep focus on execution, follow-through, accountability, and results- Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.- Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partnersBasic Qualifications:- Bachelor's degree- At least 7 years of experience managing technical programsPreferred Qualifications:- 7+ years of experience designing and building data-intensive solutions using distributed computing- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture- 3+ years experience building highly scalable mobile products & platforms- 3+ years of experience with Agile delivery- 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact- Experience in building systems & solutions within a highly regulated environment- Bachelor's degree in a related technical field (Computer Science, Software Engineering) - MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experienceSalaries:New York City (Hybrid On-Site): $228,500 - $260,800 for Director, Technical Program ManagementSan Francisco, California (Hybrid On-Site): $242,100 - $276,300 for Director, Technical Program ManagementCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools, or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). About the Company: Jobs for Humanity