About The Client
Our reputable client in Singapore is looking for Customer Service Officer to join their team in Singapore.
Responsibilities
• Ensure correct and accurate data entry
• Responsible for processing new orders, nominating transporters, monitor shipments, investigate reasons of delay, managing claims (e.g. claims related to
inventory shortage and damages); processing customers complaints, processing customer related payments (e.g. customer invoices, credit notes and debit notes);
maintaining relationships with customers/sales, and daily work coordination with third party providers (3PL) and supporting his/her Manager as required.
• Responsible for analytical work
• Fulfill his/her tasks to support the overall strategy and fulfill given targets, act according to the values and mission and promote brand
and brand promise.
Skills/Requirement
• Bachelor’s Degree from an accredited university in Operations Management or Supply Chain Management or Logistics or Business Administrative
• min 3 years in customer service, order fulfillment, logistics arrangement
Job Specific Skills
• Good communication skills
• Ability to work in multifunctional teams
• Ability to work as a part of a team
• SAP Proficiency of SD & LE modules
• MS Office experience
• Professional skilled in Excel, Powerpoint.
Interested applicants may submit your detailed resume to Geraldine_lopez@persolkelly.com in MS Word format.
We regret to inform that only shortlisted candidates will be contacted.
EA License No. 01C4394
• RCB No. 200007268E
• EA Registration No. R1329705 (Lopez Geraldine Pascual
