Job Details
What you will do
The Oracle Fusion OTC-PTF Value Stream Lead is a key role to be based in Dubai and will directly report to Associate Director-Oracle Fusion DevOps.
Oracle Fusion OTC-PTF Value Stream Lead you will be accountable for leading Order to Cash and Plan to Fulfill value stream within Oracle Fusion DevOps organization supporting multiple Oracle Fusion Instances within JCI.
You will be single point of contact (SPOC) for this Value stream for all development and support related activities for this functional track.
How you will do it
As an Oracle Fusion OTC-PTF Value Stream Lead your responsibilities will be as below:
• Analyze Oracle Fusion Enhancements, Change Requests and Support activities pipeline
• Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPO and Oracle COE Solution Architects.
• Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders
• Manage Oracle Fusion functional and technical consultants
• Scheduling, Reviews, and approvals for production deployments working with Global Deployment/Release leaders
• Optimize and effectively lead Enhancements and support ticket backlog within the Value stream reviewing with the team
• Aim for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
• Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders
LI-Onsite
LI-RW1
What we look for
Required
• Bachelor 's degree in Computer Science, Information Systems or equivalent
• Minimum 8 years of experience within Oracle Fusion and Oracle EBS ERPs
• Proven track record in Order to Cash and/or Plan to Fulfill space within Oracle Fusion ERP
• Expertise in Oracle Fusion functional configuration and solutions for small and large scale initiatives mainly within Order to Cash and Plan to Fulfill value streams
• Hands on experience within Oracle Fusion ERP mainly in OM, AR, Cash Management etc.
• Experience in driving partner engagement with offshore/onshore delivery model
• Ability to communicate with technical teams as well as Business audience
• This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability
