1 Queen Cushman & Wakefield Patrol - Full Time NightsSite Description: One Queen Street East is a 503,000-square-foot landmark offering modern amenities and premium office space in a prime Yonge and Queen location.Position: Security GuardSite: One Queen Street EastStatus: Full-TimeHours: Continental Nights (2000-0800)Pay Rate: $19.83/hr.Posting Date: Dec 23 2025Internal Closing Date: Dec 30 2025External Closing Date: Jan 6 2026Job Description:Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents. You will be required to write reports, investigate routine incidents, and respond to emergencies in a timely and efficient manner. In this role, you must be physically fit and able to stand and walk for extended periods.Duties & Responsibilities:Providing exceptional service to enhance the customer experienceEnsuring compliance with the standards, rules, and regulations at the PropertyBe proactive in helping everyone have an outstanding customer experience at the PropertyPerform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basisMaintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the PropertyControl vehicle traffic on the PropertyNormal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skillsRegular keyboarding and record-keeping in written logs requiredMaintain compliance with and enforce property standards, rules, and regulations in a reasonable mannerAble to use tact and diplomacy in dealings across a range of settings and situationsRespond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arriveAbility to maintain and enforce access control proceduresSolid understanding of emergency and standard operating proceduresDeal with trespassers and unauthorized persons found on the property in a fair and safe manner by enforcing the Trespass to Property ActAssist with Fire & Life Safety inspectionsMaintain a detailed memo book and prepare incident reports on all matters dealt with using standard report-writing programInvestigate incidents and occurrencesDraft detailed incident and occurrence reportsMaintain the peace, safety, and security of all patrons and clients on the property Monitor CCTV surveillance systems De-escalate emergency/crisesAssist emergency and law enforcement personnel Line management, customer serviceOther duties as outlined by management Qualifications: Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours) Must demonstrate a high degree of professionalismMust have at least 1 year of prior security experienceExperience in physical / mall security is considered an assetMust have strong verbal and written communication skills Must have a strong command and fluency in the English languageMust be able to work in a fast-paced, dynamic environment both indoors and outdoors as required. Must be able to handle stress and pressure and make a sound decision under duressMust be comfortable working in a busy, highly populated area Must demonstrate high attention to detail / observational awarenessMust demonstrate strong interpersonal skills and emotional intelligenceLegally authorized to work in CanadaEnjoy financial flexibility with on–demand, daily pay
